BillerIQ enables local, regional and state governments to distribute bills and collect payments for utilities, taxes, child support, government-issued licenses and permits, unions, and pension funds.

Applicable BillerIQ Features

All Features

Shared Account Access

Bill payers can allow others to share access to their billing account, enabling multiple people to connect to, view and pay via the same billing account. This is especially useful for splitting bill payments.

Control Payment Amounts

Business can choose to allow customers to pay the amount due or variations more or less than the amount due.

PDF Bill Presentment

Display an exact replica of a customer’s paper bill via PDF or other image format. Ability to display PDF's stored within BillerIQ, from your data center or at a third party document repository.

Convenience Fees & Surcharges

BillerIQ offers robust convenience fee and surcharge capabilities, which are effective in both regulated and non-regulated industries.

Hierarchy Management Tools

Support resellers and businesses with multiple divisions, regions and subgroups through multi-layer hierarchy. The top level can view all activities on a single dashboard while each subgroup can view only business-specific details.

Single Sign-On

Customers authenticate on the business’s website and are seamlessly transferred to the BillerIQ payment site with no re-authentication. Customers have the ability to save payment methods, make future dated payments, or setup recurring payments.

County Collections


Situation Overview

County Trustee serves as billing and collection agent for current and delinquent property taxes. The county's ad valorem property tax is their primary source of revenue. The county's homegrown electronic billing and payment solution was not PCI compliant and the implementation of a compliant solution was needed quickly to meet a pending audit.

Action

BillerIQ was implemented for the county's collections in less than 30 days, in time to pass the PCI audit. The county now accepts Credit Card and ACH payments, and charges a convenience fee to those paying via Credit Card.

Result

  • Passed PCI audit because of BillerIQ's high security standards and ability to implement in a short time frame
  • Annual collections of $16 million in tax payments and $78,000 in convenience fees

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